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Introduction
Welcome to Om Sai Educational Services (“we”, “our”, or “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and delete personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
This policy applies to all users of our Om Sai educational services website and associated platforms.
Data We Collect
We may collect and process the following categories of personal data:
• Name
• Email address
• Phone number
• Social media profile information (Facebook, Instagram, LinkedIn, etc.)
• Location (if shared via platforms)
• Educational interests and preferences
• Messages and interactions via social media platforms
Data Source:
We may collect personal data directly from you when you interact with our website or indirectly through:
• Facebook lead forms
• Comments or messages on our social media pages
• Public profiles where permission is granted
Purpose of Data Collection
We collect your personal data for the following business purposes:
• To provide information about our courses and services
• To respond to your queries or requests
• To send promotional or informational materials (with your consent)
• To personalize our services based on your preferences
• For internal analysis to improve user experience
Lawful Basis for Processing
We process your personal data under the following lawful bases:
• Consent: Provided voluntarily by you through forms, clicks, or messages.
• Legitimate Interests: For outreach and educational promotions relevant to your expressed interests.
Data Retention and Deletion
• We retain your personal data collected from Facebook or other social media platforms for a maximum of 90 days from the date of collection.
• After 90 days, your data will be permanently deleted from all our databases and backups unless you have separately subscribed to our services or requested extended communication.
• You may also request early deletion of your data at any time by contacting us.
Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except:
• With your explicit consent
• As required by law or government authorities
• With trusted service providers (e.g., CRM platforms) under binding data protection agreements
Your Rights Under the DPDP Act
You have the following rights under the Indian DPDP Act, 2023:
• Right to Access your data
• Right to Correction of inaccurate or outdated data
• Right to Erasure upon request or after 90-day retention
• Right to Withdraw Consent at any time
• Right to Grievance Redressal
To exercise any of your rights, please email us at: omsaiconsultant2011@gmail.com
Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
• Secure servers
• Encrypted communications
• Limited access to personal data
Children’s Privacy
We do not knowingly collect data from individuals under the age of 18 without parental consent.
Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, or would like to exercise your data rights, please contact us:
Email: omsai.admission2011@gmail.com or info.omsaiconsultant@gmail.com
Address (Old Office): 3rd floor, Dreamplex, City Centre, Durgapur- 713216, West Bengal
Address (New Office): 2B, Second Floor, 46F, Sundaram, Rafi Ahmad Kidwai Road, Park Street, Kolkata – 700016
Phone: +91 9378478831, +91 9046503930
